• Information Officer (Birmingham)

  • Public Affairs and Policy Manager (Central London or Birmingham) 

  • Information Officer
    Permanent position


    Circa £35K p.a plus generous annual leave and pension

    A new  vacancy has arisen for a self-motivated and organised Information Officer to increase support for Business Debtline within the Information Team. Reporting to the Information Manager, we need someone with excellent debt advice technical knowledge and writing skills to hit the ground running at a very busy time for the team. Ideally, we’d like someone with experience working in the same or a similar role, and who is familiar with SharePoint and basic HTML coding.

    The focus of the role will be supporting Business Debtline. Business debt advice training will be provided should you not already have this experience. You will undertake technical debt advice-related tasks, such as writing content for our public facing websites and intranet, as well as providing technical support to advisers on both Business Debtline and National Debtline.

    You will also develop and deliver technical briefings. An understanding of Search Engine Optimisation (SEO) will be helpful and you will need to maintain excellent advice standards in supporting our advisers and ensuring accuracy in our content.
    You must be able to demonstrate experience of high-quality and technically accurate advice, and write and communicate in a clear, accessible and plain English style.

    At the Trust, we strive to uphold our values statement: Be balanced. Be supportive. Be innovative. We are looking for a candidate who can embrace and support these values.

    To apply for this position, please send a letter of interest to by the closing date below.

    This should include the reasons why you are applying for the role and outline the experience you have had that supports your application.
    You are also required to write a short fact sheet which you should send to together with your expression of interest and CV. Information to help you complete this taks can be found below.
    Closing date for expressions of interest and fact sheet task:

    5pm Thursday 12 December 2019

    Shortlisting: Friday 13 December 2019

    Interviews: w/c Monday 16 December 2019

    Public Affairs and Policy Manager
    Central London or Birmingham
    Circa £44K p.a. plus generous Annual Leave and Pension

    Are you exctied about how  public affairs and policy can be used to help people in difficulty, and bring about positive change?

    For nearly three decades, the Money Advice Trust has been helping people across the UK to tackle their debts and manage their money with confidence. We run National Debtline, offering free, independent and confidential advice on personal debt over the phone and online, and Business Debtline, the UK’s only free dedicated debt advice service for small business owners.

    We are also the leading training body for UK debt advisers, and provide a training and consultancy service for companies who engage with people in financial difficulty. We use this frontline work to improve the UK’s money and debt environment through our influencing strategy – working with government, regulators, creditors and partner charities to bring about changes to policy and practice.

    With debt problems currently high on the media, policy and political agenda, this is an exciting time to join this area of our work.

    As a key member of the public affairs department, our new Public Affairs and Policy Manager will play a pivotal role in delivering this work – devising and managing influencing interventions and campaigns, developing policy positions across a range of debt and credit-related policy issues, engaging with civil servants, politicians, regulators, industry and other stakeholders, and managing influencing partnerships with like-minded organisations.

    This is the perfect opportunity for someone with significant public affairs and policy experience looking to step up into a role where you have the opportunity to deliver real and meaningful change for people in financial difficulty.

    Please send a CV and covering letter to giving supporting evidence of how you meet the criteria for the role as outlined in the job description and the person specification. 

    Recruitment Pack - Public Affairs and Policy Manager
    Unfortunately due to the expected volume of interest for this role, we will not be able to respond to each application. Therefore if you have not been contacted on the shortlist date, you have been unsuccessful on this occasion but we may keep your details on file for future roles that may be of interest.

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