We believe that this unique position means we have a responsibility to help guide public policy in a way that generates fairness for creditors, the advice sector, and the general public.
An important part of achieving our vision to help people across the UK to tackle their debts and manage their money wisely is to ensure our extensive experience of working with people and businesses in debt is put to good use when policies are being debated and decided. As part of our policy work we respond to relevant policy consultations. More information on currently policy priorities can also be found on our blog.
We are involved in working parties and discussion groups in the areas of
- mortgage and rent repossession,
- personal insolvency,
- debt relief orders,
- consumer credit,
- bailiff regulatory reform,
- banking and the Lending Code,
- credit and store cards,
- fuel debt
- water debt.
We provide this social policy evidence to government and industry to lobby for change in an informed way. People calling National Debtline or Business Debtline are often suffering unreasonable or unnecessary detriment. We work closely with a range of Government and regulatory bodies to ensure the voices of those struggling with debt are heard.
Our work in partnership to develop good practice in money advice has led to the development of CASHflow, and informed our groundbreaking work on debt and mental health.
We publish research reports and figures from orgniasations across the debt and credit landscape on our Information Hub.
Our team also works in a consultancy capacity with lenders, government and trade associations, to provide advice and feedback on self-help materials, industry and government leaflets and website content. We are also happy to draw on our experience to benefit others in the advice sector by providing feedback to agencies on their self-help initiatives.
For further information, please email our policy manager, Meg van Rooyen.