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Small businesses can now get advice from Business Debtline until 8pm Monday-Friday

Over the past year, the Money Advice Trust has significantly expanded the capacity of our Business Debtline service to meet growing demand from people who are self-employed. As a result, from 4th September 2017, we will be extending our hours of service to offer advice during weekday evenings. Our new opening hours will be 9am - 8pm, Monday to Friday.

Last year, Business Debtline helped 20,860 people by phone, 3,700 through webchat and there were almost 132,500 visits to the website www.businessdebtline.org. We have also recruited 11 new advisers so that we have more capacity to deal with calls coming in, and with the service busier than ever, the longer opening hours mean that we will be able to help more people at a time that suits them.

Sue Warner, head of contact centre at the Money Advice Trust, the charity that runs Business Debtline, said:

“Business Debtline provides specialist debt advice to the self-employed and to small business owners, empowering people to speak to creditors directly, and putting solutions in place to improve or resolve their business finance and debt problems. Our advisers can help service users to review their financial situation and recommend next steps to take, and can also advise on personal debts, such as credit cards and bank loans, which are often used by people who are self-employed to shore up their business finances.

“Our aim is not only to help self-employed people to deal with current financial difficulties, but to help them to manage their finances with greater confidence, thus enabling their business to become sustainable and to flourish.

“With the extension of our opening hours, we will be supporting more people than ever before, and we know from feedback from Business Debtline clients that this extension to our service hours will work well for many people running small businesses.”

Business Debtline is a free, confidential and independent service which provides advice by phone and web chat between 9am and 8pm, Monday to Friday. You can also email Business Debtline for advice and get information online through our fact sheets at www.businessdebtline.org.

 
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