News

Money Advice Trust responds to Ofgem’s new consumer protections - 19/Oct/2020

Money Advice Trust responds to ‘Financial Wellbeing and Covid’ report - 15/Oct/2020

Joanna Elson awarded CBE for services to people in financial difficulty - 10/Oct/2020

Money Advice Trust responds to expansion of Job Support Scheme - 09/Oct/2020

Changes to debt collection letters welcome as calls for broader reform grow - 07/Oct/2020

Wage subsidies welcome but ‘equally bold’ action needed on household costs - 24/Sep/2020

FCA’s consumer credit proposals welcome – but credit rating protections needed beyond October - 16/Sep/2020

FCA’s proposals “may not be enough” to prevent serious mortgage difficulty beyond October - 26/Aug/2020

Financial hardship concerns remain unaddressed as bailiff visits resume - 24/Aug/2020

Short-term relief for renters, but bailiff visits still set to resume - 21/Aug/2020

Changes to council tax rules ‘needed now’ as pre-crisis arrears reaches £3.6bn - 19/Aug/2020

FCA ‘right to challenge firms’ to improve on vulnerability - 29/Jul/2020

Debt advice charities call for action to protect consumers from bad practice by IVA providers - 20/Jul/2020

Debt charity welcomes May launch for Breathing Space scheme - 15/Jul/2020

Plan for jobs must be matched by a plan for tackling household debt - 08/Jul/2020

FCA extends relief measures, but high cost short term credit customers remain less protected - 03/Jul/2020

Reform of government debt collection needed ‘now more than ever’ - 29/Jun/2020

Charities call for council tax reform ahead of August debt D-Day - 25/Jun/2020

FCA ‘right to give more time’ to consumer credit customers impacted by Covid-19 - 19/Jun/2020

Debt charity raises alarm on impersonator firms following FCA warnings - 16/Jun/2020

Government and industry recognise ‘central role’ of debt advice in Covid-19 recovery - 09/Jun/2020

Relief for millions of self-employed people, but gaps in support remain unaddressed - 29/May/2020

Extended mortgage help ‘must be followed by support for renters’ - 22/May/2020

Urgent action needed to help millions struggling with Covid-19 council tax debt - 21/May/2020

Workers will breathe ‘sigh of relief’ after furlough extension – now self-employed people need the same certainty - 12/May/2020

Centre for Social Justice report ‘makes powerful case’ for Government Debt Management Bill - 27/Apr/2020

Government bans bailiff visits during Covid-19, as charities call for further action on council tax - 27/Apr/2020

Government must act to ‘close the gaps’ in Covid-19 financial support - 20/Apr/2020

FCA action for motor finance and high cost credit customers welcome, but ‘questions remain’ - 17/Apr/2020

Call for FCA to ‘close the gaps’ in its Covid-19 consumer credit measures - 06/Apr/2020

FCA ‘right to step in’ on consumer credit - but measures must cover all forms of borrowing - 02/Apr/2020

Relief for the self-employed, but dedicated hardship fund ‘needed now’ - 26/Mar/2020

Information on the Money Advice Trust’s response to Coronavirus - 25/Mar/2020

Bailiff action ‘must be suspended’ during Covid-19 outbreak - 25/Mar/2020

Self-employed incomes are ‘falling like a stone’ as a result of Covid-19 - 24/Mar/2020

Action on jobs and wages a ‘big, bold move’ to support household finances through Covid-19 - 20/Mar/2020

‘Rescue package’ needed to help household finances cope with Covid-19 - 19/Mar/2020

Coronavirus Budget provides short-term boost – but debt problems likely to increase - 11/Mar/2020

Late payments are ‘business as usual’ for small businesses in difficulty - 26/Feb/2020

Charities launch new guide to help creditors support customers with mental health and debt problems - 19/Feb/2020

Cross party group urges Government to act on bailiff reform - 17/Feb/2020

Money Advice Trust responds to FCA’s letter to credit card firms - 03/Feb/2020

Debt charity welcomes ban on gambling with credit cards - 14/Jan/2020

'Inclusive design’ in essential services to be explored in new partnership - 03/Dec/2019

Money Advice Trust launches new vulnerability guide for car dealerships - 14/Nov/2019

New Debt and Mental Health Evidence Form launched - 01/Oct/2019

Money Advice Trust appoints Lucy Malenczuk and Laurence Burgess as new trustees - 13/Sep/2019

Local councils sent 2.6 million debts to bailiffs in 2018/19 - 11/Sep/2019

FCA issues warning about ‘clone firm’ impersonating National Debtline - 20/Aug/2019

FCA sends ‘clear signal’ for firms to do more on vulnerability - 23/Jul/2019

Body-worn cameras "not nearly enough" to resolve bailiff problems on their own - 22/Jul/2019

Breathing Space scheme 'a game-changer' for people struggling with debt - 19/Jun/2019

Increased focus on vulnerability ‘must lead to action’ from energy industry - 13/Jun/2019

Debt charity welcomes overdraft changes - 07/Jun/2019

Energy firms ‘under the spotlight’ to urgently improve support for vulnerable customers - 31/May/2019

Vulnerability requires 'constant focus' from creditors - 13/May/2019

Debt charity welcomes government commitment to improve fairness in debt collection - 07/May/2019

‘Time has come’ for independent bailiff regulation - 11/Apr/2019

Review of Council Tax arrears collection welcomed - 11/Apr/2019

New free guide launches to help people deal with their debts - 09/Apr/2019

FCA’s rent-to-own price cap a ‘welcome move’ - 05/Mar/2019

Money Advice Trust comments on FCA’s findings on the motor finance sector - 04/Mar/2019

Debt charity welcomes the end of GP charges for mental health evidence - 21/Feb/2019

Majority of people surveyed back call for bailiff regulation as 'government action is long overdue' - 15/Feb/2019

Success of new breathing space scheme 'critically dependent' on including debts owed to government - 29/Jan/2019

Banks’ plans to introduce gambling spending blocks a ‘welcome step forward’ - 04/Jan/2019

Overdraft shake-up welcome but price cap ‘should remain on the table’ - 18/Dec/2018

Action needed for small businesses to stop ‘domino effect’ of late payments - 29/Nov/2018

New call for evidence provides ‘welcome opportunity’ for much-needed bailiff reform - 26/Nov/2018

Rent-to-own price cap shows FCA ‘taking problems with high-cost credit seriously’ - 22/Nov/2018

New research reveals realities of providing debt advice to some of the UK’s most vulnerable people - 14/Nov/2018

Rising self-employment comes at a cost for tens of thousands in debt - 05/Nov/2018

‘Welcome action’ on tackling problem debt - 29/Oct/2018

Money Advice Trust appoints Vineeta Manchanda and Rebecca Wilkie as new trustees - 10/Sep/2018

NAO report on problem debt ‘hits the nail on the head’ - 06/Sep/2018

‘Smaller but trickier’ debts causing problems for households as demand for debt advice rises - 03/Sep/2018

Money Advice Trust launches revamped CASHflow tool - 22/Aug/2018

Households need to prepare now for the 'new normal' of higher interest rates - 02/Aug/2018

Treasury Select Committee report places household finances higher on the agenda - 26/Jul/2018

New research published on supporting business customers in vulnerable circumstances - 19/Jul/2018

FCA’s decision to retain existing definition of vulnerability is ‘the right approach’ - 17/Jul/2018

Money Advice Trust helps more people in 2017 as demand continues to increase - 28/Jun/2018

FCA measures on high-cost credit welcome – but further action 'must remain on the table' - 31/May/2018

Decision to step back from logbook loan reform ‘deeply disappointing’ - 16/May/2018

New training launched to support customers with mental capacity limitations - 14/Mar/2018

New research published into experiences of people in debt who self-negotiate with creditors - 13/Mar/2018

New research on debt advice and vulnerability launched - 01/Mar/2018

Rising insolvencies reflect ‘challenging times’ but raise questions on regulation too - 26/Jan/2018

Debt advice funding review published at ‘pivotal moment’ for sector - 25/Jan/2018

Advice and staff training ‘crucial’ to help prevent escalation of gambling related issues - 23/Jan/2018

‘More to be done’ to support small businesses with energy debts - 18/Jan/2018

Call to ‘make a plan’ for next Christmas as households feel New Year hangover - 02/Jan/2018

Focus on early intervention welcome, but FCA ‘could go further’ on persistent credit card debt - 14/Dec/2017

Britons worrying about money every day as more people put Christmas on credit - 06/Dec/2017

Money Advice Trust wins Best Training Provider at Credit Strategy’s CCS Awards - 23/Nov/2017

Financial struggles for many households set to continue - 22/Nov/2017

Council bailiff use jumps 14 percent in two years - 14/Nov/2017

Government’s ‘clear commitment’ on financial inclusion welcomed - 08/Nov/2017

Vulnerability remains a ‘welcome’ high priority for FCA - 06/Nov/2017

Rate rise could be ‘turning point’ for many stretched households - 02/Nov/2017

Breathing space scheme ‘must include public sector creditors’ - 24/Oct/2017

Money Advice Trust shortlisted for Best Training Provider of the Year - 18/Oct/2017

FCA highlights eight percent of UK adults have not paid bills in three of the last six months - 18/Oct/2017

New guide for energy suppliers on vulnerability and mental health - 09/Oct/2017

New training aims to improve support for customers with addictions - 06/Sep/2017

Small businesses can now get advice from Business Debtline until 8pm Monday-Friday - 04/Sep/2017

FCA "right to turn its attention" to other forms of high cost credit - 31/Jul/2017

Debt problems expected to increase - 28/Jul/2017

Senior industry leaders join the Board of the Money Advice Trust - 18/Jul/2017

Money Advice Trust launches 2016 impact report as demand for demand advice grows - 30/Jun/2017

Money Advice Trust announces new Innovation Grants projects - 24/Apr/2017

FCA 'right to focus on earlier intervention' from credit card providers - 03/Apr/2017

'More to do' to support customers in vulnerable circumstances - 31/Mar/2017

Charity welcomes “call-to-arms” on financial exclusion - 25/Mar/2017

New vulnerability research published, as the Trust launches latest e-learning - 21/Mar/2017

Bailiff reforms "not working", say charities - 14/Mar/2017

'Year of pressure' ahead for many households - 08/Mar/2017

Rising insolvencies point to tougher times ahead - 27/Jan/2017

‘Slow but powerful’ squeeze ahead for household budgets - 17/Jan/2017

Money Advice Trust appoints Adrian Keasey and Anna Bennett as Trustees - 16/Jan/2017

Debt charity welcomes review of GP charges for debt evidence form - 09/Jan/2017

Concern as consumer credit continues to soar - 04/Jan/2017

Budgeting call as households fear difficult January ahead - 03/Jan/2017

Money worries ‘put Christmas at risk’ for up to five million Britons - 05/Dec/2016

Nearly half a million young people ‘struggling with mobile phone bills’ - 30/Nov/2016

Money Advice Trust wins Debt Advice Provider of the Year - 25/Nov/2016

The Money Advice Trust was announced as the winner of Debt Advice Provider of the Year in Credit Strategy magazine’s Collections and Customer Service Awards on Thursday 24th November 2016

Household squeeze on the way - 23/Nov/2016

Money Advice Trust comments on Autumn Statement 2016 and OBR forecasts.

Helpline Employee of the Year success for National Debtline - 08/Nov/2016

National Debtline’s Angela Clarke was announced as winner of the Helpline Awards 2016 Helpline Employee of the Year category, at the Helplines Partnership Annual Conference on Friday 4th November 2016.

FCA ‘right to look again’ at overdraft charges - 03/Nov/2016

Money Advice Trust comments on FCA response to CMA retail banking market investigation.

Two thirds of young people borrow from ‘invisible safety net’ of family and friends - 02/Nov/2016

Two thirds of 18 to 24 year olds are borrowing from an ‘invisible safety net’ of family and friends, including to help them cover basic living costs, according to new research from National Debtline, run by the Money Advice Trust.

Worrying increase in insolvency trends, warns debt charity - 28/Oct/2016

The Insolvency Service has today (28 October 2016) published insolvency statistics from July to September 2016, which show that total individual insolvencies increased for the fifth consecutive quarter, driven primarily by an increase in individual voluntary arrangements (IVAs).

Money Advice Trust shortlisted for Debt Advice Provider of the Year - 13/Oct/2016

The Money Advice Trust has been shortlisted for Debt Advice Provider of the Year in the Collections and Customer Service Awards.

Nearly a third of students borrow outside of their student loan, as half worry about money - 24/Sep/2016

National Debtline research shows 31% of students aged 18 to 24 already hold non-student loan debts, owing an average of £3,409.

‘Whole-society’ approach needed to tackle financial exclusion - 14/Sep/2016

Young people borrowing and worrying – but too few seek advice - 30/Aug/2016

CMA measures ‘unlikely to go far enough’ on overdraft charges - 09/Aug/2016

Stop The Knock shortlisted for Communications Campaign of the Year - 05/Aug/2016

Base rate cut ‘should be kept in perspective’ - 04/Aug/2016

Upward trend in insolvencies “likely to continue” - 28/Jul/2016

Action on ‘persistent’ credit card debts welcomed - 26/Jul/2016

Help to Save scheme 'should go further' - 21/Jul/2016

Money Advice Trust shortlisted for Charity of the Year - 18/Jul/2016

Higher level of borrowing risks leaving many households 'exposed' in wake of Brexit vote - 05/Jul/2016

Money Advice Trust helped 1.3 million people in 2015 - 04/Jul/2016

Money Advice Trust appoints three new Ambassadors - 27/Jun/2016

Debt and mental health problems often ‘inextricably linked’ - 13/Jun/2016

New vulnerability guidance for debt and money advisers - 06/Jun/2016

New guidance launched on bankruptcy and foreign issues - 02/Jun/2016

More people benefit from Debt Relief Orders - 29/Apr/2016

Council bailiff use ‘should end’ for the most vulnerable - 11/Apr/2016

Adam Sharples appointed Chair of the Money Advice Trust - 07/Apr/2016

Tax and savings changes welcome but spectre of household debt remains - 16/Mar/2016

Deane Review right to highlight ‘support gap’ for self-employed - 15/Feb/2016

‘Clear evidence’ that changes to Debt Relief Orders are working - 29/Jan/2016

New concern for Britons likely to be at the sharp end of interest rate rises - 14/Jan/2016

2.5 million plan to seek advice about money, as Christmas overspending bites - 06/Jan/2016

Borrowing up this Christmas, as one in four feel pressure to overspend - 08/Dec/2015

Relief over tax credits, but financial positions still precarious - 25/Nov/2015

National Debtline recognised at the Helplines Partnership Awards - 24/Nov/2015

More new businesses, as Business Debtline warns of ‘support gap’ - 24/Nov/2015

FCA ‘right to be concerned’ over minimum payments - 03/Nov/2015

‘No room for complacency’ as unsecured borrowing grows - 29/Oct/2015

Pension freedom ‘clarity needed’ - 26/Oct/2015

Money Advice Trust celebrates Living Wage commitment - 22/Oct/2015

Money Advice Trust and Step Change Debt Charity respond to government amendment to the Finance Bill - 16/Oct/2015

Local authorities refer 2.1 million debts to bailiffs in 12 months - 27/Aug/2015

Money Advice Trust and Experian work together to increase understanding of people in debt - 24/Aug/2015

Risk of ‘false comfort’ for borrowers - 06/Aug/2015

Rising rents and coming interest rate rise will put budgets under pressure - 31/Jul/2015

Downward trend in insolvencies welcome but borrowing set to rise - 29/Jul/2015

Many mortgage-payers living in ‘false sense of security’ - 27/Jul/2015

Mark Carney’s comments mean households ‘urgently need financial healthcheck’ - 17/Jul/2015

Action on low pay welcome, but budget gaps set to grow - 08/Jul/2015

New debt workshop materials to help many more access free debt advice - 02/Jul/2015

1.2 million helped last year by Money Advice Trust - 01/Jul/2015

Fee-charging debt management industry “has been tested and found wanting” - 25/Jun/2015

New research looks at the cost of being self-employed - 10/Jun/2015

Innovation grants applications now open - 08/Jun/2015

FCA action against rogue debt management companies - 21/May/2015

Awards success for Business Debtline adviser Dawn Jennings - 15/May/2015

Personal insolvencies continue to decline - 29/Apr/2015

Two advisers nominated at the 2015 Credit Today Awards - 27/Mar/2015

Budget 2015: Welcome measures for some households and the self-employed, but questions remain - 18/Mar/2015

CMA’s action on payday lending ‘good news for the consumer’ - 24/Feb/2015

Money Advice Trust comments on FCA report on vulnerable consumers - 23/Feb/2015

Wiseradviser training courses gain full Money Advice Service accreditation - 11/Feb/2015

Insolvencies reach lowest level in nearly a decade - 29/Jan/2015

Thousands making midnight pleas for help as debt worries mount - 19/Jan/2015

Money Advice Trust welcomes debt solution improvements - 15/Jan/2015

Warning as Britons put Christmas on credit - 08/Dec/2014

Money Advice Trust comments on FCA’s action on credit brokers - 01/Dec/2014

12-step guide for lenders on treating vulnerable customers fairly - 19/Nov/2014

Over a quarter of borrowers expect financial difficulties when interest rates rise - 24/Sep/2014

Over a quarter of people with a mortgage (27%) say they will be in financial trouble when interest rates rise.

New Impact Statement launched - 09/Jul/2014

Changing Household Budgets - 10/Jun/2014

Wiseradviser courses get the Skillsmark - 16/May/2014

Training courses in England and Wales have been awarded prestigious independent approval

The Trust appoints a new Head of Contact Centre - 02/May/2014

Sue Warner joined on 28th April

Warning over IVAs - 29/Apr/2014

The Trust is concerned that an increase in IVAs reflects the income generation models of some debt management companies

The Trust appoints a new Head of Insight and Engagement - 10/Apr/2014

Jane Tully joins on 23rd April

New rules for bailiffs - 04/Apr/2014

Focus on bailiffs is welcome but an opportunity for thorough industry reform has been missed.

The Money Advice Trust publishes new CFS trigger figures - 01/Apr/2014

Trigger figures' annual update must be used by license holders by 1st June

There's a new National Debtline website - 31/Mar/2014

A new site to help millions tackle their debts

The Trust wins a Golden Hedgehog Award - 21/Mar/2014

Our work with bailiffs and local authorities is 'not-for-profit campaign of the year'

Comment on new consumer credit rules - 28/Feb/2014

The Money Advice Trust welcomes the publication of the FCA's consumer credit rulebook

Business Debtline and npower win award - 16/Dec/2013

Business Debtline and npower win 'treating customers fairly' award at the Credit Today Utilities and Telecoms Awards

Rent arrears the fastest growing UK debt problem - 12/Dec/2013

Calls for help with rent arrears are up 150 per cent since 2007

A further review of business rates is required - 05/Dec/2013

The Chancellor's cap on business rate rises is welcome but much more could be done to help the UK's struggling SMEs

The Money Advice Trust welcomes a new Chair and appoints a new Trustee - 02/Dec/2013

Gail Scott-Spicer joins the Trust's board and Mike Barley is confirmed as Chair.

Smartphone contracts driving debt - 11/Nov/2013

Calls for help with telephone debts have increased sharply

Local Authorities in England and Wales refer 1.8 million debts to bailiffs in 12 months - 22/Aug/2013

Local authorities across England and Wales have referred debts to bailiffs on 1.8 million occasions in the last 12 months.

The Money Advice Trust appoints new trustees - 15/Jul/2013

Tracey Bleakley and Simon Crine join the board

Minister hosts payday loans summit - 01/Jul/2013

The Money Advice Trust comments on its attendance at payday loans ministerial summit.

New guidelines for local authorities and bailiffs - 17/Jun/2013

The Trust comments on new guidelines for local authorities and bailiffs. Success will depend on implementation of the guidelines.

Mike Barley appointed Chair Designate of the Money Advice Trust - 24/May/2013

Mike will work with Martin Hall on a handover until November

Declining rate of insolvency down to bankruptcy fees - 03/May/2013

Many face 'financial black hole' as a result of £700 cost of bankruptcy

94 percent increase in payday loan calls reported - 27/Feb/2013

Regulators must protect consumers from persistent bad practice as NDL reports a 94 per cent increase in payday loans calls

More to be done to help small businesses - 01/Feb/2013

Business Debtline comments on 2012 insolvency figures

Bankruptcy fees leave people in 'financial black hole' - 01/Feb/2013

The Money Advice Trust comments on 2012 personal insolvency figures

A record year for council tax debts - 25/Jan/2013

MAT urges local authorities to improve debt collection practices

MAT comments on changes to the bailiff sector - 25/Jan/2013

Little actual impact anticipated as a result of the announcements, representing a missed opportunity

Deal with your debts this January - 14/Jan/2013

National Debtline has taken over 150,000 calls for credit card help in the last ten Januarys

New rules to help struggling pub landlords - 08/Jan/2013

Business Debtline comments on BIS announcement of new rules to help struggling pub landlords.

MAT warns of rent debt spiral - 18/Oct/2012

Figures released today by debt advice charity the Money Advice Trust demonstrate the extent to which rent price increases are affecting households across the UK

The Trust comments on payday loans - 25/Jul/2012

National Debtline took 9,500 calls for help with payday loans in the first six months of 2012