Innovation Grants projects

Innovation Grants image 300 206.pngThe Money Advice Trust funded three frontline organisations in 2017/18 to deliver innovative money and debt advice projects, improving the quality and range of support available.

Read on for more information about the projects funded in 2017/18, as well as further information about the projects in 2016/17:
2017/18 projects
The project has tested and developed the delivery of money / debt advice utilising WhatsApp, as a platform for:
  • a 24/7 digital access channel;
  • a follow-up channel for advice and casework; and 
  • a ‘keeping in touch’ system to help clients stay on track and keep in contact at their convenience.  
Please read Joanna Elson’s blog for a summary of the projects outcomes achieved and learning gained.
As a benefit to the wider sector, the following resources have been developed:
  • A learning document, for organisations / managers considering adopting WhatsApp as part of their advice services.
  • A user manual and training video, for frontline advisers who will be engaging with clients via WhatsApp.
Please click here to access these free resources.
Easy Money has worked with people who have mild learning disability (PWLD) and/or Autistic Spectrum Disorder (ASD), helping them to tackle their debts and improve their financial health in the long term.
The project has developed an eight-week workshop series to build beneficiaries’ capabilities. Alongside the workshops, one-to-one support, has been available to enable individuals to embed the learning and take practical steps to improve their situations.
Through active user involvement, the following resources have been developed, available free for debt advice agencies:
  • Workshop materials, including lesson guide, handouts and PowerPoints.
  • Easy read fact sheets covering the financial topics addressed in the workshops.

Mary Ward has created a six session training course and associated materials aiming to build the financial health of adults who have English as a Second or Other Language (ESOL).
The project demonstrated improving people’s financial skills and confidence in dealing with financial issues as well as applying practical learning.
In addition to the client course, Mary Ward developed a frontline workers course which aims to improve the capabilities of paid workers or volunteers who are supporting ESOL clients.
Projects from 2016/17​
Starting Point – Wallet Watchers Online (also funded in the 2015/16 cycle)​
Wallet watchers online is a project aimed at getting the best out of young people and empowering them to help others in similar situations to them. This project will support young people who are traditionally disengaged with learning to create their own training documentation and support their peers with financial concerns. It will also create a legacy of engaging training tools for other organisations to use to help them engage with young people learning in referral units.
Get In Quick aims to ensure that families with young children get the money advice and support they need to ensure financial stability as early as possible. This project  places a money adviser within midwives / health visitors, and social services assessment teams,who will identify and support young families in need of money advice. They will also create training and tools to help health and social care teams identify financial difficulties and ensure those in need get appropriate advice and support. 
Hyde Plus - Part of the Hyde Housing Group - BE Secure (also funded in the 2015/16 cycle)
BE secure adopts the principles of Behavioural Economics to ‘nudge’ tenants to engage more meaningfully in the advice process, and aims to reduce repossessions. The project's interventions are being tested by a partnership of 4 housing associations across the country and is being independently evaluated by the Behavioural Insights Team using randomised control trials.
Behaviour Change, with input from the Trust and partner housing associations (including  Hyde Housing) will design and produce client focused tools which aim to enhance the engagement and advice process. Nudging by Design will also produce a toolkit summarising the learning from the project and allow other organisations to incorporate the principles of behaviour economics into their work.
The Innovation Grants 
programme is supported by    


© Money Advice Trust Charity Number 1099506
site by rubbaglove